Support, Maintenance and Online Helpdesk
How we help our clients :
We can help our clients by given many types of support,
managing their support contract with third party and by our Helpdesk portal
that can giving them 24/7 of support services
We offer :
- Support via our Help Desk Portal.
- Support via call.
- Support via Email.
- Monitoring and Reporting services.
- Proactive Support and Maintenance.
- On-site and Remote Support and Maintenance.
- Infrastructure (Data Center and Network) Support.
- Desktop Support and Maintenance.
- Health Check services.
- Managing and providing Third-Party Support.
Benefits to client :
- Trusted hands will manage all support services of your IT
environment
- Perfectly support for all IT and business from one provider.
- Reduced costs and headache of support services.
- Updated to all kinds of events.
- Support will be followed with recommendations to avoid
issues in future.
- Avoided
issues before happening with proactive supports.